Customer Care
FAQ
Everything you need to know — simply answered.
How can I place an order?
You can place an order directly on our website by selecting the product and following the checkout steps.
How long does shipping take?
Orders within Albania usually arrive in 2–4 business days.
What payment methods do you accept?
Payment can be made upon delivery or according to the payment methods available on our website.
Can I return or exchange an item?
Yes, eligible items can be returned or exchanged according to our return policy.
Do you offer store pickup?
Yes, store pickup is available at Tirana Ring Center.
How can I contact you?
You can reach us by email, phone, or through our contact page.
Still Need Help?
Our team is here to assist with orders, delivery, returns and store information.